Hahnemuhle Photo Rag 308 sheets cause Paper Jam every time I try to print.
Problem: I have begun to have a paper jam using Hahnemuhle Photo Rag 308 on my iPF5000. I am printing to 11 x17 paper, and the right side (facing the printer) of the leading edge of the paper gets stopped somehow, buckling the paper. If I don't stop the print job, the print head runs into the paper and stops. It jams with every sheet. It is winter here in upstate NY now, and I am guessing that there might be some moisture differential leading to paper curl.
Resolution: I left the paper box open overnight to see to allow it to equilibrate with the current much drier air. This fixed the problem.
Hahnemuhle Photo Rag 308 sheets cause Paper Jam every time I try to print.
Problem: I have begun to have a paper jam using Hahnemuhle Photo Rag 308 on my iPF5000. I am printing to 11 x17 paper, and the right side (facing the printer) of the leading edge of the paper gets stopped somehow, buckling the paper. If I don't stop the print job, the print head runs into the paper and stops. It jams with every sheet. It is winter here in upstate NY now, and I am guessing that there might be some moisture differential leading to paper curl.
Resolution: I left the paper box open overnight to see to allow it to equilibrate with the current much drier air. This fixed the problem.
Note: If this is not the issue, you can also try adjusting Head Height and Vacuum Strength.